Privacy Policy

This Privacy Policy ("Policy") describes how a6wan ("we", "us", "our") collects, processes, stores and protects the personal data of individuals ("you", "User") who access and use the a6wan platform, available at a6wan.cam (the "Platform").

a6wan is an English-language online gaming information and entertainment platform, principally serving users based in Pakistan and other markets. We are committed to handling your personal data with the care, transparency and respect it deserves. This Policy is designed to give you a clear and complete picture of our data practices so that you can make informed decisions about your engagement with our Platform.

By registering an Account or continuing to use the Platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, please discontinue use of the Platform and contact us to close your Account.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or can reasonably be used to identify a living individual, directly or indirectly, including name, email address, CNIC number, IP address or device identifier.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Data Controller" refers to a6wan, as the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" refers to any third-party organisation that processes Personal Data on behalf of a6wan pursuant to written instructions and a data processing agreement.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your Personal Data for a stated purpose.
• "Cookies" means small text files placed on your device by the Platform to facilitate session management, analytics and personalisation.
• "KYC" means Know Your Customer verification procedures used to confirm identity, age and source of funds.
• "Third Party" means any entity other than you and a6wan, including payment processors, KYC verification providers, analytics services and regulatory authorities.

a6wan collects the following categories of Personal Data, depending on how you interact with the Platform:

a6wan collects Personal Data through the following channels:

• Direct Collection: Information you provide voluntarily when registering an Account, completing the KYC process, making a deposit or withdrawal, contacting support, or responding to surveys and promotions.
• Automated Technical Collection: Information collected automatically when you visit the Platform, including IP address, device fingerprint, browser type, operating system, and navigational data — gathered through server logs, cookies and similar tracking technologies.
• Third-Party Sources: Information received from KYC verification partners (for identity and address confirmation), payment processing providers (for transaction data), and fraud prevention services (for risk scoring). Such data is received only where you have authorised the relevant provider to share it with us.
• Public Sources: In limited circumstances, such as enhanced due diligence for large transaction volumes, we may consult publicly available sources to verify the accuracy of information you have provided.

a6wan processes your Personal Data under the following legal bases, in accordance with applicable data protection law:

• Contractual Necessity: Processing required to perform our contract with you — for example, processing deposits, verifying your identity and managing your Account.
• Legal Obligation: Processing required to comply with anti-money laundering (AML) regulations, KYC requirements, licensing conditions and other applicable legal obligations.
• Legitimate Interests: Processing necessary for a6wan's legitimate business interests where these are not overridden by your rights — for example, fraud detection, platform security, responsible gambling monitoring and improvement of Platform services.
• Consent: Processing based on your explicit consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Your Personal Data is used by a6wan for the following purposes:

1. Account Management: Creating, maintaining and managing your Account, including processing registrations, login authentication and Account closure requests.
2. Identity Verification (KYC): Verifying your age, identity and source of funds in compliance with our regulatory and licensing obligations.
3. Transaction Processing: Processing deposits and withdrawals via supported payment methods, including bank transfers and mobile wallets. Payment service providers referenced on this platform do not endorse our services.
4. Customer Support: Responding to your enquiries, resolving disputes, and maintaining records of support interactions for quality assurance.
5. Responsible Gambling: Monitoring account activity to identify potential problem gambling indicators, applying responsible gambling tools, and communicating with users who may need support.
6. Fraud Prevention & Security: Detecting, investigating and preventing fraudulent transactions, bonus abuse, money laundering, unauthorised Account access and other prohibited conduct.
7. Platform Improvement: Analysing usage patterns, technical performance data and user feedback to improve the functionality and content of the Platform.
8. Marketing Communications: Sending promotional offers, bonus alerts and platform updates to users who have opted in. You can unsubscribe at any time via Account Settings.
9. Legal Compliance: Meeting obligations imposed by applicable law, including responding to lawful regulatory requests, court orders and law enforcement enquiries.

a6wan does not sell your Personal Data. We share your data only in the following limited and controlled circumstances:

• KYC & Identity Verification Partners: Third-party KYC providers who verify your identity documents and conduct age verification checks as required by our licensing obligations.
• Payment Processing Providers: Payment processors and gateway operators who facilitate deposit and withdrawal transactions. These include providers associated with bank transfer services, mobile wallet platforms and card processing networks. Such providers process your financial data solely to complete transactions and are bound by their own regulatory obligations.
• Fraud Prevention Services: Risk management and fraud detection providers who help us identify suspicious account behaviour and protect the integrity of the Platform.
• Responsible Gambling Services: Where required, data may be shared with responsible gambling operators, self-exclusion scheme administrators or problem gambling support organisations as part of our duty of care obligations.
• Regulatory and Legal Authorities: We will disclose Personal Data to competent regulatory authorities, law enforcement agencies and courts where required by applicable law, a valid court order or regulatory direction.
• Corporate Transactions: In the event of a merger, acquisition, asset sale or business restructuring, Personal Data may be transferred to the successor entity, subject to equivalent privacy protections.

a6wan uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that enable us to recognise returning users, maintain session state and analyse Platform usage.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. They enable core features such as Account login, session management and security verification. These cookies cannot be disabled without impairing Platform functionality.
• Performance & Analytics Cookies: Used to collect anonymised data about how users interact with the Platform — pages visited, time spent and error messages encountered. This data helps us improve Platform performance and user experience.
• Functional Cookies: Enable personalisation features such as remembering your language preference, display settings and last login location.
• Marketing Cookies: Used to deliver relevant promotional content to users who have consented to receive marketing communications. These cookies track engagement with our promotional materials.

You may control cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the Platform. For detailed cookie management, please refer to your browser's help documentation.

a6wan retains Personal Data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention guidelines apply:

After the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data no longer constitutes Personal Data and may be retained for statistical and analytical purposes indefinitely.

a6wan operates within an international technical infrastructure. As a result, your Personal Data may be transferred to, stored in and processed in countries outside your country of residence, including countries that may not offer the same level of data protection as the jurisdiction in which you are located.

Where Personal Data is transferred internationally, a6wan implements appropriate safeguards to protect it, which may include:

• Standard Contractual Clauses approved by the relevant data protection authority;
• Data processing agreements with receiving parties that impose data protection obligations equivalent to those applicable to a6wan;
• Transfer to jurisdictions recognised as providing an adequate level of data protection by the relevant regulatory framework.

a6wan implements a comprehensive set of technical and organisational security measures to protect Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include:

• Encryption: All data in transit is protected by SSL/TLS encryption. Sensitive data at rest, including financial records and identity documents, is stored using AES-256 encryption.
• Access Controls: Role-based access controls ensure that Personal Data is accessible only to employees and systems with a legitimate, documented need. All internal access is logged and subject to periodic audit.
• Network Security: Firewalls, intrusion detection systems and DDoS mitigation are deployed across our server infrastructure to prevent unauthorised network access.
• Vulnerability Management: We conduct regular security assessments, penetration testing and patch management to identify and remediate potential vulnerabilities.
• Incident Response: In the event of a data breach, a6wan will assess the nature and scope of the incident, take immediate remedial action, and notify affected users and relevant authorities in accordance with applicable law.

Depending on applicable law, you may hold some or all of the following rights in relation to your Personal Data held by a6wan:

1. Right of Access: You may request a copy of the Personal Data we hold about you, along with information about how it is processed. We will respond within 30 days of a valid request.
2. Right to Rectification: Where Personal Data we hold is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic contact details directly through Account Settings.
3. Right to Erasure ("Right to be Forgotten"): You may request deletion of Personal Data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no overriding legal basis applies. Note that we may be required to retain certain data for regulatory purposes even after Account closure.
4. Right to Restriction of Processing: You may request that we restrict processing of your Personal Data while you contest its accuracy, object to its processing, or require it for legal claims.
5. Right to Data Portability: Where processing is based on your consent or contractual necessity and carried out by automated means, you may request a structured, machine-readable copy of your data for transfer to another controller.
6. Right to Object: You may object to processing based on our legitimate interests or for direct marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your rights.
7. Right to Withdraw Consent: Where processing is based solely on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact us at support@a6wan.cam or via the live chat on the Platform. We may need to verify your identity before processing a request to prevent unauthorised disclosure.

The a6wan Platform is strictly intended for adults aged 18 years and above, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect Personal Data from individuals under the age of 18.

If we become aware that a minor has registered on the Platform or provided us with Personal Data, we will take the following immediate steps:

• Suspend and permanently close the Account;
• Delete all Personal Data associated with the minor's Account in accordance with our data retention policy;
• Refund any deposited funds to the payment method used, subject to verification of the refund recipient's identity.

If you have reason to believe that a minor has registered on the Platform or submitted personal information to us, please contact our support team immediately so we can investigate and take appropriate action.

The a6wan Platform may contain references to or links towards third-party services, information providers or payment platforms. This Privacy Policy applies solely to data processed by a6wan directly.

a6wan has no control over the data practices of third-party platforms, payment providers or external services referenced on this Platform. Payment service names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced for contextual familiarity only — they do not endorse a6wan, and any data you provide directly to those services is governed by their own privacy policies.

We encourage you to review the privacy policies of any third-party services you use in connection with online gaming activities before providing them with your Personal Data.

a6wan reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, applicable law or regulatory requirements. When material changes are made:

• The "Last Updated" date at the top of this page will be revised;
• Active registered users will be notified via their registered email address or through an in-platform notification;
• Where changes materially affect your rights, we will provide a reasonable notice period before the revised Policy takes effect.

Continued use of the Platform after any updated Privacy Policy is published constitutes your acknowledgement of the changes. If you do not accept the revised Policy, you must discontinue use of the Platform and may request Account closure.

We recommend reviewing this Privacy Policy periodically, particularly before providing us with new categories of Personal Data.

For any questions, concerns or requests relating to this Privacy Policy or the handling of your Personal Data, please contact a6wan through the following channels:

• Data Enquiries Email: support@a6wan.cam (plain text only — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the in-platform chat widget for urgent privacy or security concerns
• Response Time: All written data enquiries will be acknowledged within 72 hours and substantively responded to within 30 calendar days
• Related Policies: Terms & Conditions | Responsible Gambling

Our support team can assist in both English and Urdu, ensuring that all Pakistani users can raise privacy concerns in the language they are most comfortable with. We take every data privacy enquiry seriously and commit to responding thoroughly and promptly.