At a6wan, responsible gambling is not a legal footnote — it is a core part of how we operate. This page gives you the tools, knowledge and support resources to keep gaming an enjoyable activity rather than a harmful one. If you ever feel that gambling is becoming a problem, please read on and reach out.
a6wan is an online gaming information and entertainment platform. We believe that for the overwhelming majority of adults, gambling is a straightforward leisure activity — a bit of added excitement when watching a PSL T20 match, or a relaxing session on a live casino table. That is exactly what it should be.
But we also know that for a minority of users, gambling can develop into something more serious. Problem gambling does not discriminate — it can affect users from Karachi to Lahore, from Islamabad to Multan, regardless of age, background or income. Recognising that reality is part of what makes a6wan different from platforms that treat responsible gambling as a box-ticking exercise.
We integrate responsible gambling tools at every stage of the user journey. Setting limits is fast. Requesting a cooling-off period takes seconds. Self-exclusion is permanent when you need it to be. And our support team is available 24 hours a day, 7 days a week, in both English and Urdu.
Every responsible gambling tool on a6wan is available at no cost, accessible directly from your Account Settings, and takes effect immediately when applied. These are not difficult processes — they are designed to be instant.
Set a maximum deposit amount on a daily, weekly or monthly basis. Once your limit is reached, no further deposits can be processed until the period resets. Reducing your limit takes effect immediately. Increasing a limit requires a mandatory cooling-off period before it activates — protecting you from impulsive decisions made in the moment.
Define the maximum net loss you are prepared to accept within a given period — daily, weekly or monthly. When your loss limit is reached, your ability to place further wagers is suspended for the remainder of the period. This tool is particularly useful for players who find it difficult to stop during a losing streak, removing the decision entirely.
Restrict the length of individual gambling sessions. When your session time limit expires, you will be automatically logged out. Combine this with regular break reminders — our reality check feature sends on-screen alerts at intervals you choose, showing how long you have been playing and your net account balance movement for the session.
Request a voluntary temporary break from the Platform without fully closing your Account. Cooling-off periods of 24 hours, 7 days or 30 days are available. During the cooling-off period, all betting activity is suspended and you will not receive any marketing communications. Your Account data is preserved and the period cannot be shortened once activated.
Self-exclusion is the strongest responsible gambling tool available. Choose an exclusion period of 6 months, 1 year, 3 years or permanent exclusion. Once active, you will be unable to log in, deposit or place bets for the duration chosen. Permanent self-exclusion cannot be reversed. We take self-exclusion requests extremely seriously and process them immediately upon confirmation.
Access a full history of your gambling activity — deposits, withdrawals, bets placed, games played, wins and losses — directly from your Account dashboard. Reviewing your activity history regularly is one of the most effective ways to maintain awareness of your gambling behaviour and catch early warning signs before they become serious problems.
Maximum amount deposited in any 24-hour window.
Cap on total deposits within a rolling 7-day period.
Stops play once net losses hit your set PKR threshold in a day.
Auto-logout after reaching your chosen session duration.
On-screen alert at intervals reminding you of time and balance.
Full account lockout for 6 months, 1 year, 3 years or permanent.
Problem gambling rarely announces itself loudly. It tends to develop gradually, often disguised as a run of bad luck or a temporary phase. Being honest with yourself — and aware of the warning signs — is the first and most important step toward maintaining control.
If any of the following signs are familiar, either in yourself or in someone you know, please take them seriously. Speaking to our support team, using our self-exclusion tools, or seeking guidance from an independent responsible gambling resource could make a significant difference.
Using funds meant for rent, food, utility bills or family expenses — including transfers via Easypaisa, JazzCash or your bank account — to fund gambling activity is a serious warning sign that requires immediate attention.
Placing increasingly large bets in an attempt to recover previous losses, often believing the next bet will "fix everything." This is one of the clearest behavioural indicators of problem gambling.
Attempting to stop or reduce gambling but finding yourself unable to follow through, or repeatedly returning after deciding to quit. The loss of voluntary control over gambling behaviour is a defining feature of gambling disorder.
When gambling leads to arguments with family members, missed work deadlines, neglected responsibilities or withdrawal from social activities, it has moved beyond entertainment into harmful territory.
Feeling the need to conceal how much time or money you are spending on gambling — whether from family in Lahore, colleagues in Islamabad or friends anywhere — suggests an awareness that the behaviour has become problematic.
Taking loans, borrowing from friends or family, or using credit facilities specifically to continue gambling after depleting your own funds is a severe warning sign that professional support is urgently needed.
Answer these questions honestly. They are for your own awareness — no data is submitted, no judgement is made. If you answer "yes" to two or more of the following questions, we strongly encourage you to activate responsible gambling tools on your account and consider speaking with a support professional.
If you answered yes to 2 or more questions, consider:
Whether you prefer to speak with our team directly or seek independent support, the following resources are available. You do not need to be in crisis to reach out — early conversations are always better.
Our in-platform live chat team is available around the clock, every day of the year. Available in English and Urdu. Request responsible gambling tools, ask questions about self-exclusion or simply talk through your concerns with a trained support agent.
Prefer to communicate in writing? Contact us at support@a6wan.cam with the subject line "Responsible Gambling Request." Our team will respond within 24 hours and can initiate any account protection measure on your behalf if you are unable to do so yourself.
GamCare is a widely recognised international responsible gambling charity providing information, advice, support and free counselling for those harmed by gambling. While primarily UK-based, their online resources and forums are accessible to Pakistani users. (Text-only reference — no affiliation with a6wan.)
Gamblers Anonymous is a fellowship of people who share their experience, strength and hope with each other to help solve their common gambling problem. GA operates internationally. Their 12-step programme and peer support model has helped many individuals regain control. (Text-only reference — no affiliation.)
Problem gambling frequently occurs alongside or contributes to mental health challenges. Pakistan's mental health sector includes counselling and psychiatric services available in major cities including Karachi, Lahore and Islamabad. We encourage users experiencing distress to seek qualified professional mental health support. (General guidance — not a specific endorsement.)
Our FAQ page contains detailed answers to common questions about self-exclusion, limit activation and cooling-off periods. Our Terms & Conditions set out responsible gambling obligations in full. Both documents are freely accessible without logging in.
Explore our FAQ for detailed guidance on how to activate each responsible gambling tool, or return to the homepage to access your account settings. If you need immediate support, our live chat team is available right now.
18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling can be addictive. Please gamble responsibly. Local laws may restrict online gambling.